Position ::◆IT Service | ◎Service System | ◎Support Center | Stationed Maintenance Service
 
   ● Service Support Centre
At present service support centres over 20 experienced hardware, software and network support services engineers, technical support and commitment of the responsibility, to ensure that 7 * 24-hour technical support services to respond to the request. Including two CCIE certification, CCNP certification 2, MSCE certification 2, MSCD a certification, SUN three technical certification, Oracle a technical certification, IBDN certified two, CIW certification two, and so on.
Vigorously develop new markets in the same time, always abide by the "customer first" principle of service, have set up a user-oriented improve the service system, to provide users with pre-sale, sale, sale and the whole process of integration services to fully meet The needs of users as its mission.
   Response Service process

   The advantages of technical services

Have a first-class technical staff
Sophisticated computer technology, covering various fields of expertise, the extremely rich experience in the implementation of projects for different industries, different users to perfect the design and implementation of solutions and professional services.

standardized management
Norms of corporate governance is the fundamental survival of enterprises, enterprise development is to provide quality service assurance. The company has passed ISO9001 certification. The company has standardized management system to cover project management, program management, quality assurance management and customer management aspects.

Having trusted partner
Many famous domestic and foreign companies with the hardware and software manufacturers and research institutions to establish a long-term close relations of cooperation. This relationship between our technical support services effective guarantee and reliable backing. In the new products, new technology appears, our technical services staff can always get timely training, to understand the dynamic, master the direction of development, the first step, and accumulation potential, so that the company's technical services and the source of inexhaustible.
Our partners :
ORACLE、CA、MICROSOFT、BEA、Symantec
SUN、HP、IBM
CISCO、Huawei/3COM、NORTEL
TCL、Beida Jade Bird、Shenzhen Qinghua University Graduate School
Dozens of domestic and foreign, and other well-known manufacturers and research institutions.

To provide the best service
Companies to provide round-the-clock online support, will ensure that users receive 7 X24-hour real-time technical support response in the event of failure of two hours, to answer your question, if necessary, the fault occurred within three hours and sent technical personnel to the scene to resolve.

On behalf of customers using the system
Each customer, the company's customers are equipped with special representative solely responsible for. Ensure that customers of communication between the company and the more quickly and effectively, always ensure the best quality of service.

 
     
Address: 1207-08 East Tower, Nanshan Cyber Cultural Industrial Base, No.10128 Shennan Avenue, Nanshan District, Shenzhen
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